Terms of Use
Terms and conditions governing your use of our website and services
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Welcome to Kneesourinse. These Terms of Use govern your access to and use of our website and the purchase of products from our indoor plant business located at 714 W Peace St, Raleigh, NC 27605, USA. By accessing our website or making a purchase, you agree to be bound by these terms. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you should not use our website or purchase products from us.
We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically for updates.
These terms constitute a legally binding agreement between you and Kneesourinse. If you are using our website on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Eligibility
To use our website and purchase products, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. By using our website, you represent and warrant that you meet these eligibility requirements.
If you are using our website on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms of Use. In such cases, the terms you and your refer to both you individually and the entity you represent.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe that you have violated these terms or if we suspect fraudulent or illegal activity.
3. Products and Services
Kneesourinse offers a variety of indoor plants, including large indoor trees, exotic plants, and related accessories. All product descriptions, images, and specifications on our website are provided for informational purposes and represent our best efforts to accurately describe our products.
3.1 Product Descriptions
We make every effort to display our products as accurately as possible. However, the actual appearance of plants may vary due to natural variations in plant specimens, monitor displays, and photographic lighting. Plants are living organisms and may differ in size, shape, color, and overall appearance from the images shown.
While we strive to provide accurate information, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in accordance with our Return Policy.
3.2 Availability and Pricing
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice.
In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and will refund any payment received. We will make reasonable efforts to notify you if this occurs.
4. Orders and Payment
4.1 Order Acceptance
Your placement of an order constitutes an offer to purchase the products selected. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Order confirmation does not constitute our acceptance of your order. We may require additional verification or information before accepting an order. Your order is only accepted when we ship the products to you or confirm acceptance in writing.
4.2 Payment Terms
Payment must be made at the time of order placement using one of our accepted payment methods. All payments are processed through secure third-party payment processors. We do not store your complete payment information on our servers.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and payment information to keep it accurate and complete.
4.3 Sales Tax
Applicable sales tax will be added to your order based on the shipping destination and current tax regulations. Tax rates are determined by the shipping address provided and are calculated at checkout.
5. Shipping and Delivery
We ship to locations within the United States. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method. While we make every effort to meet estimated delivery times, we cannot guarantee specific delivery dates.
Plants are living organisms that require special handling during shipping. We use specialized packaging and climate-controlled shipping when necessary to ensure plants arrive in optimal condition. However, some stress from shipping is normal, and plants may need time to acclimate after arrival.
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control. Please inspect your order upon delivery and report any damage or issues immediately.
6. Plant Care Disclaimer
The plant care information provided on our website is for general guidance only. Plant care requirements may vary based on environmental conditions, geographic location, and other factors. We are not responsible for plant health issues that arise from improper care, environmental conditions, or failure to follow care instructions.
While we provide care guidance, the success of your plants depends on many factors including proper watering, lighting, humidity, temperature, and pest management. You are responsible for providing appropriate growing conditions for your plants.
We do not guarantee that any plant will survive, thrive, or achieve any particular size or appearance. Plants are living organisms subject to natural variations and environmental factors beyond our control.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, photographs, audio clips, digital downloads, and software, is the property of Kneesourinse or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, display, perform, prepare derivative works from, republish, download, or transmit any portion of our website content without our prior written consent. Limited permission is granted to view and print website content for personal, non-commercial use only.
Our trademarks, service marks, and trade dress may not be used in connection with any product or service without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.
8. User Conduct
When using our website, you agree not to:
- Use our website for any unlawful purpose or in violation of any applicable laws or regulations
- Attempt to gain unauthorized access to any portion of our website or any systems or networks connected to our website
- Interfere with or disrupt the operation of our website or servers
- Use any robot, spider, or other automated device to access our website
- Transmit any viruses, worms, or other malicious code
- Collect or harvest any information from our website without authorization
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any activity that could damage, disable, or impair our website
- Use our website in any manner that could harm minors
- Violate the intellectual property rights of others
9. Limitation of Liability
To the maximum extent permitted by applicable law, Kneesourinse and our officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use our website
- Any conduct or content of any third party on our website
- Any content obtained from our website
- Unauthorized access, use, or alteration of your transmissions or content
- The condition or health of any plant after delivery
- Shipping delays or damage during transit
In no event shall our total liability to you for all claims arising from or related to these terms or your use of our website exceed the amount paid by you, if any, for accessing our website or purchasing products during the twelve months prior to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Kneesourinse and our officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of our website, your violation of these Terms of Use, or your violation of any rights of another party.
11. Governing Law and Disputes
These Terms of Use shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms or your use of our website shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina.
You agree to submit to the personal jurisdiction of such courts and waive any objection to venue in such courts. Any cause of action you may have with respect to your use of our website must be commenced within one year after the claim or cause of action arises.
12. Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.
13. Contact Information
If you have any questions about these Terms of Use, please contact us:
Kneesourinse
714 W Peace St, Raleigh, NC 27605, USA
Phone: +1 919-917-7030
Email: welcome@kneesourinse.world